A team you can get to know.
Build a working relationship with people who understand how your office operates, what your staff needs, and which issues can’t wait.
WESTPORT ROOTS. FAIRFIELD COUNTY REACH.
Your business is local.
Your IT team
should be, too.
When technology gets in the way, you want someone who knows your people, understands your business, and can be there when it matters.
We’re SYNERGY. Based right here in Westport, we help Fairfield County businesses keep working, stay secure, and plan what comes next.
Meet your local IT team Explore our services
Since 1995Technology experienceBased in WestportLocal people. Real relationships.Fixed-fee supportA more predictable IT budget
01 / CLOSE TO YOUR BUSINESS
There’s a difference
between covering your area
and calling it home.
You’ve got a business to run. You shouldn’t have to keep explaining it to your IT provider.
Help that can be hands-on.
Remote support is convenient. Sometimes, being in the room makes the difference. A local team makes onsite support a practical part of the relationship.
Advice with your business in mind.
Talk through what’s working, what needs attention, and what’s worth investing in. Clear conversations with a nearby partner who cares about the outcome.
02 / YOUR LOCAL IT SUPPORT
The support you need.
Closer than you think.
From the everyday “I can’t log in” to the bigger “where do we go next?” We help keep your technology moving with your business.
YOUR MANAGED IT FOUNDATION
SNAP & services
Keep your business working with fixed-fee IT support, proactive maintenance, and a local team you know.
Explore managed IT YOUR SECURITY AWARENESS ADD-ONSNAP AWARE
Help your people spot threats with ongoing training, phishing simulations, and clear progress reporting.
Explore security awarenessYOUR MANAGED IT FOUNDATION
Meet SNAP.
SYNERGY Network Assurance Program
Fixed-fee IT support built around your business, delivered by our locally based, in-house team. SNAP combines proactive care with a defined support agreement, so you can plan your budget and keep your people working.
Talk to us about SNAPSpot problems earlier
Predictive failure detection helps identify issues before they interrupt your working day.
Stay ahead of maintenance
Preemptive repairs and proactive maintenance help keep your systems dependable.
Help for your working day
Service desk support gives your staff a team to turn to for login issues, device problems, and everyday IT questions.
Care for the systems behind it
Plan support for your on-premises and cloud infrastructure around the systems your business relies on.
Know what to expect
Your agreement defines the services, response commitments, and fixed fee for your business.
Keep it personal
Work with Microsoft-certified professionals who get to know your organization and its needs.
Built around your business: we agree the systems covered, support hours, response commitments, and fixed fee with you. Additional project work is scoped separately.
01 / SNAP MANAGED IT
Know what your
IT support will cost.
SNAP brings proactive care and a more predictable budget, with a fixed-fee agreement tailored to your business.
What this means for your team
A clearly defined support arrangement, fewer surprises, and a partner focused on keeping technology working. We’ll agree the scope and explain how additional project work is handled.
02 / SERVICE DESK
Get your people
back to work.
Practical help with everyday technology problems, so a login issue or troublesome laptop doesn’t take over someone’s day.
What this means for your team
A place to turn when something isn’t working, with clear communication and help focused on resolving the problem. We’ll discuss the support hours and response expectations your business needs.
03 / INFRASTRUCTURE
Keep the foundations
working for you.
Management of your on-premises and cloud infrastructure, aligned with how your business operates today and where it’s heading.
What this means for your team
Support for the systems behind your working day, from office infrastructure to cloud platforms. We help you understand what needs maintaining, improving, or replacing.
04 / SECURITY & CONTINUITY
Make your business
better prepared.
Cybersecurity and continuity planning help your business handle disruption. Add SNAP AWARE to help your people recognize threats, too.
What this means for your team
Build good security habits, address weaknesses, and think through how your operations would recover from an interruption. People, technology, and a workable plan all matter.
THE SECURITY AWARENESS BOLT-IN
SNAP AWARE
Stronger security starts with your people.
A fixed-fee addition to managed services that helps employees recognize suspicious messages and make safer decisions. Powered by KnowBe4, with training and reporting managed by SYNERGY.
Ask about SNAP AWAREEstablish your baseline
Simulated attacks help assess your team’s starting risk level.
Build everyday awareness
Interactive, low-disruption training helps employees recognize the threats they may encounter.
Keep putting it into practice
Ongoing phishing simulations test awareness. Training adapts to employee performance and changing threats, so the program keeps building on what your team learns.
Show your progress
Historical reporting tracks participation and improvement over time, with industry benchmarking and evidence to support internal reviews and insurer or regulatory requests.
SNAP is your managed IT foundation. SNAP AWARE adds a dedicated employee security awareness program.
Working in Microsoft 365?
We also bring experience with Azure, SharePoint, and Microsoft 365 to the conversation, connecting everyday support with your longer-term technology plans.
03 / RIGHT HERE IN FAIRFIELD COUNTY
Same county.
Shared community.
Whether your office is in Westport, your team is growing in Norwalk, or your business has been part of Fairfield for generations, you deserve an IT relationship that feels close to home.
We support businesses across Fairfield County, from Greenwich to Sherman and the communities in between.
OUR HOME BASEWestport
Connecticut. Since 1995.
FairfieldNorwalkStamfordGreenwichDarienNew CanaanWiltonWestonBridgeportTrumbullDanburyRidgefield
Across Fairfield County. Let’s talk about your location and support needs.
LET’S START WITH A CONVERSATION
Your next IT partner
could be just down
the road.
Tell us where you’re based, what’s getting in your way, and what you’d like to work better. We’ll talk through whether SYNERGY is the right fit.
Let’s talk local IT.
Moving on from a provider? Looking for more predictable support? Or simply ready to get your technology in better shape?
A GOOD PLACE TO START
- Where is your team based?
- What’s frustrating you about IT today?
- What would better support look like?